University of Redlands

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Moodle 3.5:

Moodle was upgraded to version 3.5 on January 3rd. With these changes you can enjoy:

  • more visual elements
  • an enhanced Dashboard and user interface
  • better organization
  • embedding ThingLink videos directly into your course
  • embedding Padlet digital corkboards

Faculty may attend workshops and/or one-on-one support sessions on Moodle 3.5 throughout Spring and May term. For Summer workshops on Moodle 3.5, please visit our workshops page. For online support on Moodle 3.5, featuring tutorials and training videos, please visit our faculty support website.

Moodle Support:

Regular support hours: Monday - Friday, 8:00am - 5:00pm

If you are enrolled in a course that does not appear in Moodle, your instructor may have hidden it from student-view. Courses are hidden from student-view by default at the start of each term until an instructor makes the course available. Please contact your instructor to ensure that they have made the course available on Moodle. If the course has been made available by the instructor and you are still not able to access the course, please contact moodle­support@redlands.edu.

Support Documentation: How-to Videos

Have a question about your course? Email our Moodle Support team (behind the Jones Computer Center in the Armacost Library) at MoodleSupport@redlands.edu

For your privacy and security, as well as our responsibility to safeguard your information, please send communications from a secure Redlands email. Please include the following helpful information for fastest service:

  • Course URL (ex. http://learn.redlands.edu)
  • Moodle course name, number, and section (ex. 2018FA Prin of Bio: Mol/Cel & Gen Lab (BIOL-201-01))
  • Instructor's name
  • Screenshot of the error screen
  • Your full name
  • Phone number

We will look into the situation and return your email as soon as possible.

Curriculum and Instruction, Padlet, ThingLink, Moodle Gradebook:

Kaltura, WebEx, and One Button Studio:

Log in and password issues:

Submitting Final Grades: