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Moodle 3.5 Faculty Quick Guide - HERE!
How-to videos can be found at: https://sites.redlands.edu/its/about-us/acits/instructional-technology2/moodle/3.5/
Have a question about your course? Email us at MoodleSupport@redlands.edu. For your privacy and security, as well as our responsibility to safeguard your information, please send communications from a secure Redlands email. Please include the following helpful information for fastest service:
- course URL (ex. http://learn.redlands.edu)
- Moodle course name, number, and section (ex. 2018FA Prin of Bio: Mol/Cel & Gen Lab (BIOL-201-01))
- faculty member's name
- screenshot of the error screen
- your full name
- phone number
We will look into the situation and return your email as soon as possible.
Regular support hours: Monday - Friday, 8:00am - 5:00pm
If you are enrolled in a course that does not appear in Moodle, your instructor may have hidden it from student-view, or an error occurred and the Registrar needs to manually push your enrollment from Student Planning to Moodle. Students can reach out to their instructors first or follow up with the Registrar's Office to make sure they are enrolled. Courses are hidden from student-view by default at the start of each term until an instructor decides to make the course available.